Terms of Service.

Orders and Quotes

All orders begin with a quote request. A quote is not a binding order until you receive a written order confirmation from Kitline USA and provide the required deposit or full payment.

Custom Products

Because all products are custom-made to your specifications, orders cannot be cancelled or refunded once production has begun. Please review all artwork, size selections and quantities carefully before approving your order.

Artwork and Approvals

You are responsible for reviewing and approving all artwork proofs before production. Kitline USA is not liable for errors — including spelling, color or sizing — that were present in an approved proof.

Delivery and Timelines

Delivery timelines are estimates based on order complexity and current production schedule. Kitline USA is not liable for delays caused by circumstances outside our control, including shipping carrier delays.

Intellectual Property

By submitting logos, artwork or other materials, you confirm you have the right to use them and grant Kitline USA the right to reproduce them solely to fulfill your order.

Limitation of Liability

Kitline USA's liability for any claim arising from an order is limited to the amount paid for that order. We are not liable for indirect, incidental or consequential damages.

Governing Law

These terms are governed by the laws of the United States. Disputes shall be resolved in the jurisdiction in which Kitline USA operates.

Contact

Questions about these terms? Contact us at contact@kitlineusa.com.

Last updated: 2026